Complaint/Grievances Procedure

Every student has the right to file a grievance. If a student believes a University official, faculty member, administrator or student has acted improperly or inconsistently with WCU policies and / or procedures, the student may file a grievance. This may include, but is not limited to, misapplication or misinterpretation of policy, procedures, practices, unfair treatment or conduct, etc. All grievances must be filed within 30 days of the incident.

The Grievance Policy and Procedures is designed to support and foster a fair, objective, respectful and ethical set of policies and procedures for resolution of disputes. The policies and procedures are designed to provide students with a process in which to protect the University and its students. Students, faculty or administrators who submit or support a filed grievance may not be subjected to retaliation. Incidents of retaliation should be immediately reported to the Campus Director of Student Affairs or Executive Director.

Frivolous or malicious grievances and matters that have been or are in litigation will not be reviewed/considered. Any person(s) submitting a frivolous or malicious grievance will be referred to the Conduct Committee for possible disciplinary action.

These policies and procedures are internal to WCU. If a student does not feel that the University has adequately addressed a complaint or concern, the student may consider contacting external agencies such as:

WASC Senior College and University Commission

985 Atlantic Avenue, Suite 100

Alameda, CA 94501

(510) 748-9001

www.wascsenior.org

If a Nursing or Dental Hygiene student does not feel that the University has adequately addressed a complaint or concern, the student may consider contacting the following respective agencies:

California Board of Registered Nursing

(BRN)

1747 North Market Boulevard, Suite 150Sacramento, CA 95834

(916) 322-3350

www.rn.ca.gov

Commission on Collegiate Nursing Education

(CCNE)

One Dupont Circle, NW, Suite 530

Washington, DC 20036

(202) 887-6791

www.aacn.nche.edu/CCNE/reports/accprog.asp

Commission on Dental Accreditation

(CODA)

211 East Chicago Avenue

Chicago, IL 60611-2678

(312) 440-2500